Frequently asked questions
🔸Want to go to the movies this weekend or next week, but there are only a few shows on sale?
The cinema program is compiled every 7 days. We release the new schedule every Wednesday, and it is valid from Friday to Thursday. Special screenings and tickets for seniors' cinema mornings are on sale in advance.
🔸Bought a ticket but can't come to the movie?
You can exchange your ticket at the cinema café until the start of the screening to which the ticket was purchased.
🔸Bought a ticket but can't find it in your e-mails or have not received the ticket on your e-mail?
Log in to your Artichoke club account on www.kino.ee and see the "MY TICKETS" section.
🔸Your screening was interrupted or postponed due to an unexpected situation at Artis or Solaris?
Write to firstname.lastname@example.org and we provide free tickets to a new screening.
🔸We do not buy back, exchange or renew purchased gift tickets. Thank you for your understanding!